Contact Trafalgar Water Restoration

What can you do while you wait for the crew in Trafalgar?

Safety comes first and stopping the water comes second. Everything after that can wait for the crew, so call as soon as the water is under control.

• Unplug nearby electronics only if the outlet and the floor around it are dry, and leave anything sitting in water where it is until the power is off.
• If the leak is at the washer, close both valves behind it. If it's anywhere else, close the main valve.
• Homes near Lamb Lake can take on surface water or groundwater after long rains. Note where it's coming in, like a window well or the joint at the base of a wall, so you can show the crew.
• A floor drain that's pushing water up is a sign the sewer line is backing up. Keep that area closed off and avoid flushing toilets.
• If a frozen pipe split, close the main valve before it thaws further, and skip open flames or heat guns on the pipe.
• Get papers and keepsakes off the floor and into a dry room first, since those are the hardest things to replace.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• The Indiana Department of Insurance advises against permanent repairs before the insurance company's inspection, so stick to steps that stop the water and protect your things.

What details help the crew show up ready in Trafalgar?

The person who answers will ask a few quick questions so the crew shows up with the right equipment.

• What started it, if you know, like a burst pipe or rain coming in.
• What the water looks and smells like, which tells the crew whether it's clean or contaminated.
• If anything stored in the basement is sitting in water.
• When you first noticed it, because the drying plan depends on how long materials have been wet.
• Roughly when the house was built. Much of Trafalgar went up in the 1990s to 2020s, and the age points the crew toward likely trouble spots.
• If you plan to file a claim, which company your policy is with.
• A good callback number, in case the call drops.

Short answers are enough, since the crew will look at everything again in person.

What does the first visit look like?

The crew starts by finding the source and making sure it's stopped, and they check that the power in the wet area is safe before any equipment goes in.

With the source stopped, they use moisture meters to find where the water spread inside walls and under floors, and the crew photographs each area for the photo report.

Our water restoration manager is IICRC certified. The IICRC's S500 standard covers professional water damage restoration, and its S520 standard covers mold remediation.

We document the damage with a photo report and walk you through what we found, so you can decide with your insurance company.

From there it's extraction and then drying, with the crew checking moisture readings until the wet materials are dry again.

What's worth knowing about water damage in Trafalgar homes?

Trafalgar has homes from the 1990s to 2020s, so the plumbing varies a lot from street to street. Tell us roughly when yours was built. The mix in Trafalgar includes ranch and two story homes. You'll find full basements and crawl spaces around town, and the crew plans the drying differently for each. If your lot sits low, storm water and groundwater can come in through the foundation, so tell us if the water came from outside. Galvanized supply lines still turn up in older homes here, and they're a common source of leaks at threaded joints. Mention any of this when you call, and the crew will plan around it.

Which neighborhoods and nearby towns does this number cover?

The Trafalgar crew covers these neighborhoods:

• Spring Lake Estates · much of it from the 1990s to 2000s, most with basements
• Earlham Lake Estates · much of it from the 1990s, crawl spaces are common
• Wood Preserve · homes from the 2020s, basements are common
• Original Town Core · finished basements are common
• White Oak Commons · homes from the 1990s to 2000s, basements are common

This number also takes calls from nearby Princes Lakes, Bargersville, Smokey Row, Whiteland, New Whiteland, Edinburgh, Stones Crossing and Center Grove. For addresses near the edge of the service area, call and the team will check whether a crew can get there. The service pages cover each job in more detail, starting with water damage restoration and basement flooding.

What do callers in Trafalgar want to know first?